English-16
PROBLEMS, CAUSES AND SOLUTIONS
PROBLEM CAUSES SOLUTIONS
Coffee does not
come out.
• No water in reservoir.
• Coffee grind is too ne.
• Too much coffee in the lter.
• Appliance was not turned on
or plugged in.
• Coffee has been tamped/
compressed too much.
• Add water.
• Grind medium ground coffee.
• Fill lter with less coffee.
• Plug unit into electrical
outlet and turn it on.
• Rell lter basket with
coffee and TAMP GENTLY.
Coffee comes out
around the edge of
the porta-lter.
• Porta-lter not rotated to full
lock position.
• Coffee grounds around the
lter basket rim.
• Too much coffee in the lter.
• Rotate lter holder to full
lock position.
• Wipe off rim.
• Fill with less coffee.
Milk is not foamy
after frothing or it is
not coming out of
the frothing tube.
• Ran out of steam.
• Milk is not cold enough.
• Frothing tube is blocked.
• Ensure there is enough
water in the water reservoir.
• Chill milk and frothing
pitcher prior to making
cappuccino or latte.
• Follow the instructions to
clean the milk reservoir &
frothing tube.
Coffee comes out
too quickly.
• Ground coffee is too coarse.
• Not enough coffee in lter.
• Use a ner grind.
• Fill lter with more coffee.
Coffee is too weak.
• Using single lter for double
shot of espresso.
• Ground coffee is too coarse.
• Use double lter for double
shot of espresso.
• Use a ner grind.
The control panel
lights are ashing
alternatively.
• Water reservoir is out of
water.
• Brewing function button was
pressed prior to two control
panel lights becoming solid.
• Add water to reservoir.
• Wait until two control
panel lights become solid,
indicating machine is ready
to be used.