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Symptom Possible causes Solutions
No sound
Worn-out battery
Change battery pg. 20 & 21
Clogged sound outlet Clean ear mold/tube pg. 44 & 48
Intermittent
or reduced sound
Clogged sound outlet
Clean ear mold/tube pg. 44 & 48
Moisture Wipe battery and instrument with dry cloth pg. 54
Worn-out battery Change battery pg. 20 & 21
Clogged damping filter in hook Contact your Hearing Care Professional for assistance
Squealing
noise
Hearing instruments inserted improperly
Reinsert hearing instruments pg. 24 & 25
Ear wax accumulated in ear canal Have ear canal examined by your doctor
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