If your OTC hearing device is not working properly, more than 95% of the causes will be either obstructing
wax or a low/defective battery.
Wax : The sudden absence of sound from your device is usually the result of wax plugging the ear dome or
Battery: Make sure the battery is fresh. If there is any doubt, try a new one. After removing the pull-tab,
remember to wait one to two minutes before inserting the battery into your hearing aid. Old batteries can
cause a multitude of unusual sounds such as static, crackling, and chirping.
Whistling: Whistling occurs when the amplified sound returns to the microphone and is re-amplified. The
most common cause is a high volume setting. It is recommended that you set the Volume Level no higher
than 8 and use Program 3. Alternatively, you can use closed style domes which almost always work.
Crackling Sound: A crackling sound may be corrected by opening and closing the battery compartment
door. Sometimes this will improve the battery contacts and/or "reboot" the digital circuit.
Troubleshooting
34
To Next Page
Loading...
