Why is the red LED ashing twice every 20 seconds?
The battery is low. Recharge it.
Why is the red LED off when charging?
A. Make sure the connection between the charging
cable and the CHIPSTM 2.0 is tight.
B. If the CHIPSTM 2.0 haven’t been used in awhile, the
light may not come on immediately. Charge the
battery for at least 30 minutes.
Why can’t I pair my CHIPSTM 2.0?
A. Your Bluetooth device and the CHIPSTM 2.0 must both
be in pairing mode.
B. Your CHIPSTM 2.0 should not be paired to any other
devices.
Why do I have Bluetooth signal loss/dropout/unclear
conversations?
A. Move your device closer to your CHIPSTM 2.0.
B. Make sure your CHIPSTM 2.0 are charged up.
C. Turn off your CHIPSTM 2.0 and device, then power up
and reconnect.
Why can’t the CHIPSTM 2.0 hear my voice during a call?
A. Make sure the CHIPSTM 2.0 are on.
B. Make sure the volume is not too low or muted.
C. Make sure the CHIPSTM 2.0 are properly connected
with your device.
D. Make sure the CHIPSTM 2.0 are within range of your
device.
FAQ
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