16
Troubleshooting
The following symptoms do not indicate malfunction.
Symptom Cause
POWER indicator blinks before the unit is
switched on.
• This is the preliminary step to prepare for the TIMER
operation after it has been set.
• When Timer is set ON, the unit may start earlier (up to
15 minutes) before the actual set time to achieve the
desired temperature on time.
TIMER indicator is always ON. • When Timer has been set, the Timer setting repeats
daily.
Operation is delayed a few minutes after
restarting.
• The delay is a protection to the unit’s compressor.
Cooling capacity is reduced during lowest fan
speed setting.
• The lowest fan speed is to have a low noise operation,
so cooling capacity may be reduced depending on
the condition. Increase the fan speed to increase the
capacity.
In COOL mode, when the room temperature
reaches near the set temperature, the
compressor stops, then the indoor unit fan
speed reduced.
• To prevent the room humidty rising. The indoor fan will
resume running according to the set fan speed when
room temperature increase.
Indoor fan stops occasionally during automatic
fan speed setting.
• This is to help remove the surrounding odour.
The room has a peculiar odour. • This may be due to damp smell emitted by the wall,
carpet, furniture or clothing.
Cracking sound during operation. • Changes in temperature caused the unit to expand and
contract.
Water fl owing sound during operation. • Refrigerant fl ow inside the unit.
Mist emerges from indoor unit. • During cooling operation, the discharged cold air may
condense to water vapour.
Outdoor unit emits water or steam. • During cooling operation, condensation occurs on
cold pipes and the condensed water may drip from the
outdoor unit.
Discoloration of some plastic parts. • Discoloration is subjected to the types of materials
used in plastic parts. It is accelerated when exposed to
heat, sun light, UV light or environmental factors.
Check the following before calling for servicing.
Symptom Check
Operation in COOL mode is not working
effi ciently.
• Set the temperature correctly.
• Close all doors and windows.
• Clean or replace the fi lters.
• Clear any obstruction at the air inlet and air outlet
vents.
Noisy during operation. • Check if the unit has been installed at an incline.
• Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is
weak.)
• Insert the batteries correctly.
• Replace weak batteries.
The unit does not work. • Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the
remote control.
• Make sure the receiver is not obstructed.
• Certain fl uorescent lights may interfere with the signal
transmitter. Consult an authorised dealer.
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