Panasonic DMP-BDT225 - Troubleshooting Common Issues; Firmware, Unit Unresponsiveness, Disc Ejection; Remote Control and TV Display Problems; Password Recovery and Factory Reset Procedures

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VQT4V26
SettingsReference
Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.
∫ Unit does not respond to remote
control or front panel buttons.
Disconnect AC power supply cord, wait 1 minute,
then reconnect AC power supply cord.
∫ Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the blue button and the
yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote
control until “06FTO” is displayed on the unit’s
display.
4 Press [OK].
To return to the factory preset.
¾ Select “Yes” in “Restore Default Settings” in
the Setup menu. (> 34)
To return all settings to the factory preset.
¾ Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the blue button and the
yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote
control until “08FIN” is displayed on the unit’s
display.
4 Press and hold [OK] for more than 5 seconds.
The remote control does not work properly.
¾ Change the batteries in the remote control.
(> 5)
¾ The remote control and this unit are using
different codes. If “SET ” is displayed on the
unit’s display when a button is pressed on the
remote control, change the code on the
remote control. (> 38)
The TV tuner mode is not displayed when the
TV is switched on.
¾ This phenomenon may occur, depending on
the TV setting, when “Quick Start” is set to
“On”.
¾ Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset.
1 Turn the unit on.
2 Press and hold [OK], the blue button and the
yellow button on the remote control at the
same time for more than 5 seconds.
– “00RET” is displayed on the unit’s display.
3
Press [1] (right) repeatedly on the remote
control
until “ 03 VL ” is displayed on the unit’s
display
.
4 Press [OK].
Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s
firmware to ensure that our customers are
enjoying the latest technology. (> 16)
4
Make the following checks and visit our
website for more information.
For U.S.A. :
www.panasonic.com/help
Enter the model number.
For Canada :
http://www.panasonic.ca
4
Or visit our website to find a service center.
You can find a service center near you easily
on our website.
Other support information:
“Customer Services Directory (United States
and Puerto Rico)” (> 45) or “Limited Warranty
(Only for CANADA)” (> 46).
General operation
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