What to do if my Panasonic Massager unit will not operate at all?
If your Panasonic Massager isn't operating, ensure the power cord is securely connected and the power switch is turned on. Also, after pressing the power button, make sure to select an auto program, an upper body massage, or a lower body massage option.
What to do if the massage heads stop during operation in my Panasonic Massager?
If the massage heads on your Panasonic Massager stop during operation, it's likely due to excessive force being applied. If the control panel lights flash, turn off the power, wait 10 seconds, and turn it back on. If the issue continues, adjust your position to reduce direct contact with the backrest.
What to do if the legrest cannot be raised or lowered on my Panasonic Massager?
If the legrest on your Panasonic Massager cannot be raised or lowered, it might be encountering an obstacle or experiencing excessive force. If all the lights on the control panel are flashing, turn off the power switch, wait approximately 10 seconds, and then turn the power switch on again.
What to do if the backrest does not return to the upright position on my Panasonic EP-MA10 Massager?
The backrest will not return to the upright position if the timer is activated or the button is pressed. Pressing twice will return the backrest to its original position.
Why is it not possible to recline my Panasonic Massager?
If your Panasonic Massager won't recline, it might be encountering an obstacle or experiencing excessive force. If the control panel lights flash, turn the power off, wait 10 seconds, and then turn it back on.
Why reclining does not take place even though a massage is started in auto programs on my Panasonic Massager?
In some cases the seat may not automatically recline depending on the position (angle) of the backrest or the legrest. Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and legrest is in upper position. When you use the manual operation only for legs, automatic reclining will not activate.
Why is my Panasonic Massager making motor noises?
The sounds you hear from the motor of your Panasonic Massager are normal and won't affect how the unit works.
Why is the height of the left and right massage heads different on my Panasonic EP-MA10?
This phenomenon will naturally occur because an alternating tapping method is employed. There is nothing wrong with the unit.
Detailed explanation of each button on the control panel for operation.
Turning on the unit and choosing automatic massage programs.
Fine-tuning the position of massage heads for optimal shoulder targeting.
Turning on the unit and selecting specific upper body massage techniques.
Customizing massage head position, width, and intensity for the upper body.
Addresses issues like massage heads stopping, illumination/sound problems, and unit malfunction.
Troubleshooting reclining, legrest movement, unit operation, and power problems.
Explains common error codes displayed by the unit and their corresponding issues.
General| Type | Massage Chair |
|---|---|
| Reclining | Yes |
| Adjustable Intensity | Yes |
| Massage Techniques | Kneading, Tapping, Shiatsu, Rolling |
| Massage Areas | Back, Shoulders, Neck, Feet |
| Heat Function | Yes |
| Air Massage | Yes |
| Manual Adjustment | Yes |
| Timer | Yes |
| Color | Black |
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