35Troubleshooting
Other
The date and time are incorrect.
• Confirm the date and time settings. From the home screen, tap
→
[Settings]
→
[Date & time]
.
• Set the date and time automatically.
1.
From the home screen, tap
→
[Settings]
→
[Date &
time]
.
2.
Tap the
[Automatic date & time]
and
[Automatic time
zone]
(certain models only) switches to turn them on.
3.
Make sure the unit is in an area with good wireless reception,
turn the unit off, and then turn it on again.
• The unit will not recognize dates after December 30, 2037.
The unit’s operation is slow.
• Ambient temperature may be too low or too high. Leave the unit
in an environment of 10
°
C to 35
°
C for about an hour and then
try again.
The unit does not respond.
• Turn the unit off and then on again (page 29).
• If an app does not work normally, follow the instructions below to
force quit or uninstall the problematic app or process.
1.
From the home screen, tap
→
[Settings]
→
[Apps]
.
2.
Select the desired app or process and then tap
[UNINSTALL]
or
[FORCE STOP]
.
The screen freezes and no operations can be performed.
• Press and hold (power button) for at least 10 seconds to force
the unit to restart, and then try again.
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