24
Troubleshooting
■ Display
The screen is
disordered.
●
Changing the number of display colors and resolution may affect the
screen. Restart the computer.
●
Connecting/disconnecting an external display may affect the screen.
Restart the computer.
During Simultaneous
display, one of the
screens becomes
disordered.
●
When using the Extended Desktop, use the same display colors for the
external display as those used by the LCD.
●
If you continue to experience problems, try changing the display.
Touch and hold the desktop, and then touch [Graphics Properties] -
[Display].
●
Simultaneous display cannot be used until Windows startup is
complete (during Setup Utility, etc.).
The external display
does not work normally.
●
If the external display does not support the power saving function, it
may not work normally when the computer enters the power saving
mode. Turn off the external display.
Cannot rotate the
display.
●
The application program currently running may not support the image
rotation. Quit the program, and then try to rotate the image. This can
ameliorate the status.
●
When the automatic rotation is off, screen display does not rotate
automatically.
■ Screen
The pointer does not
work.
●
When using the external mouse, connect it correctly.
●
Restart the computer using the external keyboard/mouse.
●
If the computer does not respond to external keyboard/mouse
commands, read “No response” (è page 25).
Cannot display “Charm”
or difficult to display
“Charm”.
●
Delete the calibration data.
Open the Control Panel, and then touch [Hardware and Sound] -
[Tablet PC Settings].
Touch [Reset…] and follow the on-screen instructions.
The touchscreen does
not work properly.
●
Make sure that the grounding of the AC plug is connected properly.
If a device that emits strong radio waves near this product, should be
kept away.
●
Perform the screen calibration (è Reference Manual “Screen Input
Operation”).
Want to disable touch
operation.
●
Using the following application software disables touchscreen operation.
Flick from the middle of the Start screen to the top.
Touch [Touch Screen Switch Utility] under “Panasonic”.
Follow the instructions on the screen.
Troubleshooting (Basic)
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