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1. Whilst on an active call Press
2. Dial the party you want to transfer to and Press or the number will dial automatically.
When the caller answers the call is automatically transferred.
Note: If blind transfers are not permitted, this soft key is not displayed. Contact your administrator
for further information.
“How do I transfer a call from my desk phone to another phone that shares the same phone
number?”
You will need to follow the steps below to perform an Internal Blind or Supervised Transfer.
Blind Transfer (transfer without announcing the call to the party)
Whilst on an active call:
1. Select Menu .
2. Select Intercom to display all the available handsets.
3. Use the navigation buttons to scroll to party’s handset/desk phone.
4. Select OK.
5. When the party answers hang up.
Consult Transfer (transfer after announcing the call to the party)
Whilst on an active call:
1. Select Menu .
2. Select Intercom to display all the available handsets.
3. Use the navigation buttons to scroll to party’s handset/desk phone.
4. Select OK.
5. When the party answers announce the caller and then hang up.
“How do I talk to Two Parties and Flip between two calls?”
When talking to one party while the other party is on hold, you can swap the calls back and forth.
To call a third party and then alternate between the two
1. Whilst on an active call Press the HOLD button (on the phone), screen will display ‘Line on Hold’
2. Dial the other party’s number, lift the handset or Press the SP-PHONE button
3. After talking to the other party, press HOLD button (on the phone)
4. This will take you back to talk to the original party. Continue to press the HOLD button (on the
phone), to toggle between the two parties.
5. Place the receiver on the hook to end the current call and then toggle to the second call and
hang up to end that call.
“How do I make a Conference Call?”
1. Whilst on an active call Press the Conf button on the phone
2. Dial the party you want to add to the conversation and Press
3. When the party answers, Press to join the callers in the conference call.
“How do I End a Conference Call?”
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