HOW TO FEATURES GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
To an Internal Number (Another Desktop or Handset)
From Desktop Phone:
1. During a conversation press, the MENU soft key then press the INT
soft key.
2. Select the number you want to conference and then press the OK
soft key (this menu says Transfer Call but this is not what will happen).
3. Once the calling party answers, press the CONF soft key and the
calls will be joined.
From Handset:
1. During a conversation press the MENU soft key then press the INT
soft key.
2. Select the number you want to conference in then press the OK soft
key (this menu says Transfer Call but this is not what will happen).
3. Once the calling party answers, press the CONF soft key and the
calls will be joined.
How to Use Do Not Disturb
1. Dial *78 to enable the Do Not Disturb feature.
2. Dial *79 to disable the Do Not Disturb feature.
How to Change Ring Tones
1. Press the MENU soft key, select Setting Handset and then press
the OK soft key.
2. Highlight Incoming Option and then press the OK soft key.
3. Highlight Ringer Type and then press the OK soft key.
4. Highlight the line you are using (Line 1, Line 2, etc.) and then press
the OK soft key.
5. Highlight Ringer Pattern then press the OK soft key.
6. Choose a ring tone by highlighting it, listening to it and then
pressing the OK soft key to select.
How to access My Account –
Your Online Customer Portal
• Features and Services to manage your ACN DigitalTalk® Express
account can be managed via an online portal referred to as My
Account.
• Simply select the link above, or visit myacn.com and select My
Account from the top right hand side of the web page. Once on
the My Account landing page, select DigitalTalk Services.
• You should have received your user name and password in an
email shortly after signing up for ACN DigitalTalk® Express.
• If you need help with your user name and password, please contact
ACN Customer Care via online CHAT or by phone at 866-217-
2415(U.S.) or 800-219-0143 (Canada).
How to Setup Music On Hold
Follow the instructions available at Products & Services Support for
DigitalTalk Express.
This feature allows you to play music when a customer is on hold. You
can either use the default music or upload your own. This feature only
supports .wav files.
Accessing Music On Hold:
1. Visit myacn.com to log in to My Account (top right corner of the
page).
2. Select DigitalTalk Services.
3. Enter your login credentials.
4. Select Features and Services.
5. Select Manage Features.
6. Select Company Features.
7. Select Music On Hold.
8. Check the box for Enable music during Call Hold.
9. Select the Music On Hold Message then Custom to upload your
own music.
10. Click Save.
File Requirements for Music on Hold:
• File Format: .wav
• Maximum File Size: 10 minutes
• Audio Format: CCITT u-Law / Attributes: 8.0 khz, 8 Bit, Mono
• Most other file formats can be converted to the format above
using commercially available software such as: Sound Recorder
(Windows XP), Switch Audio and Audacity
File Conversion using Audacity with Windows 98/ME/2000/XP/
Vista/7/8/8.1/10:
1. Visit Audacity.
2. Download Audacity 2.1.0 installer.
3. After installation, launch Audacity 2.1.0.
4. At the top click Edit and then Preferences.
5. Click File Formats.
6. Under Uncompressed Export Format drop down box, select
Other.
7. A pop up box appears. For the Header choose WAV (Microsoft)
and for Encoding select U-Law.
8. Click OK, then OK again.
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