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Panasonic KX-TGW420 User Manual

Panasonic KX-TGW420
48 pages
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Operating Instructions
4-Line Phone Home Office | Small Business
Base Station Phone
Model No.
KX-TGW420
Before initial use, see “Getting Started” on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte “Guía Rápida Española”, página 37.
For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the
U.S.A.
Please register your product: http://shop.panasonic.com/support
TGW420_(en)_OI_1226_ver06.pdf 1 2019/12/26 13:15:31

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Panasonic KX-TGW420 Specifications

General IconGeneral
TypeCordless Phone
Number of Handsets1
Frequency1.9 GHz
DECTYes
SpeakerphoneYes
Caller IDYes
Call WaitingYes
Conference CallYes
IntercomYes
Power SourceAC adapter
Range (Outdoors)300 m
Range (Indoors)50 m
Display TypeLCD

Summary

Introduction to Panasonic Phone System

Accessory Information

Lists supplied and replacement accessories for the phone system.

Expanding Your Phone System

Information on adding optional desk phones and cordless handsets.

System Capabilities and Usage

System Capabilities

Details on how many units can be used and example operations.

Equipment Symbols and Descriptions

Explains symbols used on the equipment and their meanings.

Important Information and Safety

Safety Precautions

Safety precautions for power connection, installation, and medical considerations.

Important Safety Instructions

General safety precautions to reduce risk of fire, shock, and injury.

Performance, Environment, and Specifications

Optimizing Base Unit Performance

Guidance on optimal placement of the base unit for coverage and noise reduction.

Environmental and Care Guidelines

Advice on environmental conditions, routine care, and product longevity.

Product Specifications

Technical details including frequency range, power, and operating conditions.

Getting Started: Initial Setup

Setting Up the Phone

Step-by-step guide for connecting the AC adaptor, handset, and telephone lines.

DSL/ADSL Service Considerations

Advice on using DSL/ADSL filters to prevent interference and ensure functionality.

Getting Started: Setup Details

Setup Notes and Battery Installation

Important notes for AC adaptor setup and installing batteries for power backup.

Getting Started: Controls and Indicators

Device Controls Overview

Identifies and describes the phone's buttons, keys, and features.

Indicator Lights Explained

Explains the function of the LINE indicators and MAIL BOX indicator.

Getting Started: Basic Settings

Language, Date/Time, and Greeting Settings

How to set language, date/time, and record a greeting message.

Dialing Mode Settings

How to change the phone's dialing mode from Tone to Pulse.

Getting Started: Advanced Features

Line Selection and Unit Registration

How to manage line selection and register/deregister phone units.

Making and Answering Calls

Making and Answering Calls

Basic procedures for making, answering, and adjusting call volume.

Do Not Disturb Mode

How to activate Do Not Disturb mode to silence incoming calls.

Call Management Features

Call Management Features

Explains Hold, Mute, Flash, and Call Waiting features.

Advanced Call Handling

Call Transfer and Conference

Procedures for transferring calls and setting up conference calls.

Intercom Operations

Intercom Call Operations

How to make, answer, and manage intercom calls between units.

Phonebook Management

Phonebook Management

Adding, editing, erasing, and finding phonebook entries.

Speed Dial Setup

How to add phone numbers to speed dial keys for quick access.

Speed Dial Operations

Speed Dial Entry Management

Editing and erasing speed dial entries, and making calls.

Programming Features

Menu List Overview

Introduction to the unit's programming menu and navigation.

Programming Line and Answering Settings

Line and Answering System Settings

Details on programming ringtones, volumes, and answering system features.

Programming Receptionist and Music

Digital Receptionist and Music on Hold Settings

Programming for digital receptionist and music on hold features.

Programming Music and Unit Settings

Music on Hold Options

Selecting music source, recording, and playing music on hold.

Unit and Extension List Customization

Changing unit names and updating the extension list.

Programming System Defaults

Area Code, Delay Ring, and Reset Options

Programming area codes, delay ring, resetting settings, and restoring defaults.

Caller ID Service

Using Caller ID and Features

Information on using Caller ID, features, and phonebook display.

Caller List Management

Viewing, calling back, editing, and erasing caller list entries.

Caller ID Information Management

Erasing All Caller Information

Steps to erase all stored caller information.

Answering System Features

Answering System and Greeting Messages

Overview of the answering system and recording greeting messages.

Pre-recorded Greeting Message Usage

Using and resetting to pre-recorded greeting messages.

Answering System Message Handling

Greeting Message Playback and Message Listening

How to play greeting messages and listen to new voice messages.

Memo Message Recording and Remote Operation

Recording memo messages and setting up remote operation.

Answering System Remote Access and Settings

Remote Access and Call Screening

Setting remote access codes and using call screening.

Answering Delay and Ring Count

Adjusting the number of rings before answering and ring count settings.

Answering System Recording and Interrupt

Caller Recording Time and Message Interrupt

Setting caller recording time and enabling message interrupt.

Digital Receptionist System

Digital Receptionist System Overview

Introduction to the system and how it works, including turning it on/off.

Digital Receptionist Greetings

Recording custom greeting messages for the receptionist.

Digital Receptionist Settings

Greeting Playback and Office Hour Settings

Playing back greetings, setting office hours, and weekend greetings.

Night Time and Answer Delay Settings

Enabling night time greetings and adjusting answer delay.

Useful Information and Troubleshooting

Voicemail Service and Wall Mounting

Information on voicemail services and how to wall mount the base unit.

General Troubleshooting Guide

Basic troubleshooting steps for common unit problems.

Troubleshooting Connectivity and ID

Call/Intercom and Caller ID Troubleshooting

Troubleshooting for call audio, ringing, and Caller ID issues.

Troubleshooting System Functions

Answering System, Voicemail, and Liquid Damage

Troubleshooting for answering system, voicemail indicator, and liquid damage.

Regulatory Information

FCC and Other Regulatory Information

FCC compliance details, including hearing aid compatibility.

RF Exposure and FCC Compliance

RF Exposure and FCC Warnings

RF exposure guidelines, FCC warnings, and notice about FCC ID.

Guía Rápida Española: Setup

Connecting Power and Handset

Instructions for connecting the power adapter and corded handset.

Connecting Telephone Line Cords

Guide for connecting telephone lines to single-line jacks.

Guía Rápida Española: Operations

Connecting Telephone Lines and Operation Tips

Connecting to 2-line jacks, using function keys, and changing display language.

Guía Rápida Española: Settings

Date, Time, and Greeting Recording

Setting date/time and recording an answering machine greeting.

Basic Call Operations and Phonebook

Making/answering calls and managing phonebook entries.

Guía Rápida Española: FAQs

Basic Operations: Answering System & Digital Receptionist

Operating the answering system and digital receptionist.

Frequently Asked Questions

Answers to common questions about volume, accessories, and call waiting.

Appendix: Customer Support

Customer Services and Support

Information on purchasing accessories and accessing customer support.

Appendix: Warranty Information

Limited Warranty Information (USA)

Details of the limited warranty coverage and online repair requests.

Mail-In Service and Repair Requests

Instructions for submitting a repair request online or via mail.

Appendix: Warranty Exclusions

Warranty Limits and Exclusions

Specific exclusions and limitations of the product warranty.

Document Index

Index

Alphabetical reference to topics and their page numbers.

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