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DVQX2185 (ENG)
ENGLISH
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which starts
with the date of original purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
Product or Part Name Parts Labor
Digital Camera 1 Year 1 Year
All included Accessories
(Except Non-Rechargeable Batteries)
90 Days Not Applicable
Only Non-Rechargeable Batteries 10 Days Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic
parts (cabinet). This warranty only applies to products purchased and serviced in
the United States. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support.
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton
box. When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most
up to date information. Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
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