Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the
solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
Common problems
Incorrect display or play
will not start.
You have not inserted the disc correctly; insert it correctly.
The disc is scratched or dirty. (Tracks skipped.)
There is moisture on the lens. Wait for about an hour and then try again.
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MP3 cannot be read.
You may not be able to play MP3 if you have copied a multi-session disc that has no
data between sessions.
When creating a multi-session disc, it is necessary to close the session.
The amount of data on the disc is too small. Set the amount of data to greater than
approximately 5 MB.
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Noise is heard or no
sound.
Noise may occur when playing MP3 if recording quality is poor.
Keep this unit away from mobile telephones if the interference is apparent.
Turn the volume up.
Switch the unit off, check and correct the connection, then switch the unit on. Causes
include straining of the speakers through excessive volume or power, and using the
unit in a hot environment.
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Humming heard during
play.
An AC mains lead or fluorescent light is near the cords. Keep other appliances and
cords away from this unit’s cables.
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A beat sound or noise is
heard while receiving a
radio broadcast.
Switch the television or other audio player off or separate it from the unit.
Switch off the portable audio player if connected to “AUX” port.
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The picture on the
television near the unit
disappears or stripes
appear on the screen.
The location and orientation of the antenna are incorrect.
The television antenna wire is too close to the unit. Separate the antenna wire of the
television from the unit.
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No response when remote
control buttons are
pressed.
Check that the batteries are inserted correctly. (➡ page 5)•
Display
“--:--”
You plugged the AC mains lead in for the first time and there was a power failure
recently. Set the time. (➡ page 14)
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“ADJUST CLOCK” Clock not set. Adjust the clock accordingly.•
“ADJUST TIMER” Play timer not set. Adjust the play timer accordingly.•
“PGM FULL”
The number of programmed tracks is limited to 24. No further tracks can be
programmed.
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“NO PLAY” A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played.•
“ERROR” Incorrect operation performed. Read the instructions and try again.•
“F61” or “F76” There is a power supply problem. Consult the dealer.•
“UNLOCKED” Make sure the docking switch is pushed back properly.•
“ILLEGAL OPEN” Sliding door is not in correct position. Turn the unit off and on again.•
“IPOD NO DEV”
The iPod device is not inserted correctly. Read the instructions and try again.
(➡ page 16)
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iPod
iPod does not turn on.
Verify that the iPod battery is not depleted before connecting it to the unit.
Before inserting your iPod into the dock, turn off both the unit and iPod. Turn power
back on and select the appropriate source.
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No sound is coming from
the speakers.
The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the
dock connector. Reinsert it and turn it on again.
Make sure that iPod is actually playing something.
Adjust the volume.
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Distorted sound or the
sound level is too low.
Make sure the equalizer function of your iPod is turned off.•
Cannot control the iPod
using remote control or
main unit.
Make sure the iPod is inserted properly into the dock.
Check the dock connection and make sure that iPod is selected as the source of
music. (➡ page 16)
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iPod does not charge.
Check all connections. (➡ page 4, 16)•
DAB
DAB reception is poor
Keep the antenna away from computers, televisions, other cables and cords.
Use an outdoor antennas. (➡ page 5)
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DATA
Data broadcast being received over the DAB broadcast signal. Cannot be used on
this unit.
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SCRAMBLED The broadcast station being received cannot be accessed.•
NO SERVICE The station is currently not broadcasting.•
NO SIGNAL
This station cannot be received. Check your antenna. (➡ page 4, 5)•
SCAN FAILED
Stations are not receivable. Check your antenna and try Auto scanning.
(➡ page 4, 5, 11)
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STATION FULL
DAB station memory is full. Use the following method to clear station memory.
Press [DAB MENU].
Press [e,r, ALBUM] to select “STATION CLEAR”.
Press [OK]. “OK? Push OK” is displayed.
Press [OK].
Station memory is erased and the unit automatically begins Auto scanning.
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