II
Troubleshooting guide
Before requesting service, make the following checks. If you are
in
doubt about some of the check points,
or
if the solutions indicated
in
the chart do not
solve the problem, refer to "Customer Services Directory" on page 42 if you reside
in
the U.S.A., or refer to "Product information"
on
page 40 if you
reside
in
Canada.
Power
No
power.
• Insert the
AC
supply cord securely.
11
The
unit
is
automatically
switched
• The Sleep timer was working and had reached the set time limit.
14
to
standby
mode.
Unit
displays
The
display
is
dark.
• Select "BRIGHT' in "FL DIMMER"
in
the "OTHERS" menu.
24
"NOPLAY"
•
You
inserted a disc the unit cannot play; insert one it can.
32
•
You
inserted a blank disc.
-
•
You
inserted a disc that has not been finalized.
-
"NODISC"
•
You
have not inserted a disc; insert one.
-
•
You
have not inserted the disc correctly; insert it correctly.
16
"F61"
• Check and correct the speaker cable connections.
9
If
this does not fix the problem, consult the dealer.
uF76"
• There is a power supply problem. Consult the dealer.
-
"DVD
U11"
• Disc may be dirty. Wipe it clean. 33
"ERROR"
• Incorrect operation performed. Read the instructions and try again.
-
"DVDHOO"
• Trouble may have occurred. The numbers following "H" and "F" depend
on
the status of the unit.
-
"DVD
FOOD"
Turn the unit off and then back on. Alternatively, turn the unit off, disconnect the AC supply cord,
o stands for a number.
and then reconnect it.
• If the service numbers fail to clear, note the service number and contact a qualified service person.
-
"
~
"
is
flashing.
• There is no link between the main unit and the wireless system. Check that the wireless system is
11,15
plugged into the
AC
outlet and is turned on.
• Ensure that the digital transmitter is fully inserted into the slot of the main unit.
11
"U700"
• The HDMI connection acts unusually.
o stands for a number.
- The connected equipment is not HDMI-compatible.
-
The actual number following "U70" - Please use HDMI cables that have the HDMI logo (as shown on the cover).
-
will depend
on
the state of the main - The HDMI cable is too long.
-
unit.
- The HDMI cable is damaged.
-
"REMOTE
1"
or
"REMOTE
2"
• Match the modes
on
the main unit and remote control. Depending
on
the number being displayed 14
("1" or "2"), press and hold [OK] and the corresponding numbered button ([1] or [2]) for at least 2
seconds.
General
operation
No
response
when
any
buttons
are
• This unit cannot play discs other than the ones listed
in
these operating instructions. 32
pressed.
• The unit may not be operating properly due to lightning, static electricity or some other external
-
factor. Turn the unit off and then back on. Alternatively, turn the unit off, disconnect the
AC
supply
cord, and then reconnect
it.
• Condensation has formed. Wait 1 to 2 hours for it to evaporate.
-
No
response
when
remote
control
• Check that the batteries are installed correctly.
11
buttons
are pressed.
• The batteries are depleted. Replace them with new ones.
11
• Aim the remote control at the remote control signal sensor and operate. 15
Other
products
respond
to
the
• Change the remote control operating mode.
14
remote
control.
Cannot
play
DVDs.
• CD Mode is on. Press and hold
[-CD
MODE]
to
turn CD Mode off.
18
No
picture
or
sound.
• Check the video
or
speaker connection.
8,9
• Check the power or input setting of the connected equipment and the main unit.
-
• Check that the disc has something recorded
on
it.
-
You have
forgotten
your
ratings
• While stopped and "DVD/CD" is the source, press and hold
[_]
(Stop)
on
the main unit and
(~1
0]
-
password.
on the remote control until "INITIALIZED" disappears from the
TV.
Turn the unit off and
on
again.
Reset all the settings to Factory
All settings will return to the default values.
Preset.
(This does not work during program and random modes, or when setup menu
or
START menu is
displayed.)
The VIERA
Link
"HDAVI
Control"
• Depending
on
the condition of this unit
or
the connected equipment, it may be necessary to repeat
26
function
does
not
respond.
the same operation so that the function can work correctly.
The setting you made
in
"TV
• The settings for "TV
ASPECr"'
and "LANGUAGE"·2 will automatically follow to the settings of the -
ASPECT"
(-+
23,
"VIDEO" menu)
or
TV.
Select using
TV
settings.
"LANGUAGE"
(-+
24,
"DISPLAY"
"'
When using VIERA Link "HDAVI Control" with "HDAVI Control 3" compatible
TV
menu) does not work.
>2
When using VIERA Link "HDAVI Control" with "HDAVI Control 2 (or later)" compatible
TV
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