FAQs
73
Problem Actions
Screen
Chaotic image, noisy
t
4FU<1/3>JOUIF1JDUVSF.FOVUPSFNPWFOPJTF (p.28)
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$IFDLOFBSCZFMFDUSJDBMQSPEVDUT
GMVPSFTDFOUMBNQ%&$5QIPOFTNPCJMFQIPOFTNJDSPXBWFFUD
No image can be
displayed
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*T<$POUSBTU><#SJHIUOFTT>PS<$PMPVS>JOUIF1JDUVSF.FOVTFUUPUIFNJOJNVN (p.28)
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1MFBTFBMTPSFGFSUPi/FJUIFSJNBHFOPSTPVOEJTQSPEVDFEw (p.72)
Blurry or distorted image
OPTPVOEPSMPXWPMVNF
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3FTFUDIBOOFMT (p.36)
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1MFBTFBMTPSFGFSUPi/FJUIFSJNBHFOPSTPVOEJTQSPEVDFEw (p.72)
Unusual image is
displayed
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5VSOUIF570GGXJUI.BJOTQPXFS0O0GGTXJUDIUIFOUVSOJU0OBHBJO
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*GUIFQSPCMFNQFSTJTUTJOJUJBMJTFBMMTFUUJOHT [Shipping Condition] (p.47)
Sound
No sound is produced
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*T4PVOE.VUFBDUJWF (p.8)
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*TUIFWPMVNFTFUUPUIFNJOJNVN
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*T4QFBLFS4FMFDUJPO7*&3"-JOLTFUUP<57>
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1MFBTFBMTPSFGFSUPi/FJUIFSJNBHFOPSTPVOEJTQSPEVDFEw (p.72)
Sound level is low or
sound is distorted
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4PVOETJHOBMSFDFQUJPONBZCFEFUFSJPSBUFE
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4FU</*$".>QJOUIF4PVOE.FOVUP<0GG>"OBMPHVFPOMZ
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1MFBTFBMTPSFGFSUPi/FJUIFSJNBHFOPSTPVOEJTQSPEVDFEw (p.72)
Unusual sound from
the TV
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8IFOQPXFSJTPOXIJSSJOHTPVOEPGDPPMJOHGBOPSESJWFOPJTFNBZCFIFBSEGSPN
JOTJEFUIF57OPUBTJHOPGGBVMUZPQFSBUJPO
Digital Channel
No programmes shown
on TV Guide
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3FTFUDIBOOFMT (p.36)
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$IFDLUIFEJHJUBMUSBOTNJTTJPOCZDPOUBDUJOH%JHJUBM6,POPSBUXXX
EJHJUBMVLDPVL
t
$IFDLUIFBOBMPHVFCSPBEDBTUJGTUJMMBWBJMBCMFJOZPVSBSFB
t
$POTVMUBOBFSJBMFOHJOFFSUPDIFDLUIFBMJHONFOUPGZPVSBFSJBM
Cannot find a channel
you have previously
watched
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5IFDIBOOFMNBZCSPBEDBTUGPSQBSUPGUIFEBZ
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$IFDLUIFDIBOOFMJOUIF57(VJEF (p.18)
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$IBOOFMQPTJUJPOOVNCFSTNBZCFDIBOHFECZCSPBEDBTUFST
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3FTFUDIBOOFMT (p.36)
HDMI
Sound is unusual
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4FUUIFTPVOETFUUJOHPGUIFDPOOFDUFEFRVJQNFOUUPiDI-1$.w
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$IFDLUIF<)%.**OQVU>TFUUJOHJOUIF4PVOE.FOV (p.29)
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*GEJHJUBMTPVOEDPOOFDUJPOIBTBQSPCMFNTFMFDUBOBMPHVFTPVOEDPOOFDUJPO (p.70)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
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$IFDLUIF)%.*DBCMFJTDPOOFDUFEQSPQFSMZ (p.66)
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5VSOUIF57BOEFRVJQNFOU0GGUIFOUVSOUIFN0OBHBJO
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$IFDLBOJOQVUTJHOBMGSPNUIFFRVJQNFOU (p.71)
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$IFDLUIFPVUQVUSFTPMVUJPOPGUIFFRVJQNFOU
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6TFFRVJQNFOUDPNQMJBOUXJUI&*"$&"%
Network
Cannot connect to the
network
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$IFDLUIF-"/DBCMFJTDPOOFDUFEQSPQFSMZ (p.45)
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$IFDLUIFDPOOFDUJPOTBOETFUUJOHT (p.45, 46)
t
$IFDLUIFOFUXPSLFRVJQNFOUBOEOFUXPSLFOWJSPONFOU
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5IFSPVUFSNBZOPUCFTFUUPJTTVF*1BEESFTTBVUPNBUJDBMMZ*GUIFOFUXPSLBENJOJTUSBUPS
QSFGFSTUPBMMPDBUFBO*1BEESFTTTFUBO*1BEESFTTNBOVBMMZ (p.46)
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5IFSPVUFSNBZCFVTJOH."$BEESFTTGJMUFSJOHTFDVSJUZTFUUJOH
$POGJSNUIF."$"EESFTTPGUIJT57QBOETFUUIFSPVUFSUPCFBCMFUPVTFJU
t
*GUIFQSPCMFNQFSTJTUTDPOTVMUZPVS*OUFSOFU4FSWJDF1SPWJEFSPSUFMFDPNNVOJDBUJPOT
DPNQBOZ
Other
The TV does not switch
On
t
1SFTTBOEIPMEUIFTUBOECZ0O0GGTXJUDIPOUIFSFNPUFDPOUSPMGPSBCPVUTFDPOEJG
1PXFS-&%JTSFE
t
$IFDLUIFNBJOTMFBEJTQMVHHFEJOUPUIFTPDLFU
t
5IFGVTFJOUIFNBJOTQMVHNBZIBWFCMPXO3FQMBDFJUXJUIPOFPGBOJEFOUJDBMSBUJOH
(p.4)
The TV goes into
Standby mode
t
"VUPQPXFSTUBOECZGVODUJPOJTBDUJWBUFE (p.9)
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5IF57FOUFST4UBOECZNPEFBCPVUNJOVUFTBGUFSBOBMPHVFCSPBEDBTUFOET
The remote control
does not work or is
intermittent
t
"SFUIFCBUUFSJFTJOTUBMMFEDPSSFDUMZ (p.6)
t
)BTUIF57CFFOTXJUDIFE0O
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5IFCBUUFSJFTNBZCFSVOOJOHMPX3FQMBDFUIFN
t
1PJOUUIFSFNPUFDPOUSPMEJSFDUMZBUUIFGSPOUPGUIF57XJUIJOBCPVUNBOEB
EFHSFFBOHMFPGUIFGSPOUPGUIF57
t
4JUVBUFUIF57TPUIBUTVOTIJOFPSPUIFSTPVSDFTPGCSJHIUMJHIUEPOPUTIJOFPOUIF57T
SFNPUFDPOUSPMTJHOBMSFDFJWFS