Black background
(gray background)
• The print media that does not meet
usage specification, such as the
media is damp or too rough.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The feed channel is dirty.
• The transfer voltage inside the
printer is abnormal.
• Please use the print media within the
specification range.
• Clean the feed channel inside the printer.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The fuser component is damaged.
• Clean the laser toner cartridge or replace it
with a new one.
• Please contact Pantum Customer Service
to repair and replace the fuser component.
• The print media is loaded
incorrectly.
• The feed channel of the printer is
dirty.
• Ensure correct loading of the print media.
• Clean the feed channel inside the printer.
• The print media is loaded
incorrectly.
• The print media does not meet the
usage specification.
• The feed channel inside the printer
is dirty.
• The fuser component of the printer
is damaged.
• Ensure correct loading of the print media.
• Please use the print media within the
specification range for printing.
• Clean the feed channel inside the printer.
The back of the
printout is dirty
• The laser toner cartridge is dirty.
• The transfer roller inside the
printer is dirty.
• The transfer voltage inside the
printer is abnormal.
• Clean the laser toner cartridge or replace it
with a new one.
• Clean the internal transfer components of
the printer.
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