To request for product service and order replacement parts,
please call our customer service department at
1-8866-9924-11688
Monday through Friday, 8:00 am-5:00 pm Pacific Standard Time,
or email at:
service@paradigmhw.com
Please have the following information ready when requesting for service:
Your name
Phone number
Model number
Serial number
Part number
Proof of Purchase
*If the product has major defects which prevent it from functioning properly, please
return it to the store of purchase within the period allowed by the store.
Paradigm Health & Wellness, Inc.
1189 Jellick Ave.
City of Industry, CA 91748, USA