PARKIT360 Force - Warranty

Parkit360 Force Owner’s Manual 18
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P360 Warranty Terms
Product Warranty. PARKIT360 warrants that each of its new P360 Products will be free from material defects in workmanship and will
perform substantially in conformance with their specifications for 2 years from the date of shipment to Reseller (the “Warranty Period”). The
warranty period for a repaired or replaced product is three (3) months, and will expire on either the expiration of three (3) months or the
expiration of the original warranty for the P360 Product, whichever is later. This warranty is given in favor of the Reseller.
PARKIT360 reserves the right to refund the purchase price of any P360 Product as its exclusive warranty remedy.
Warranty Claims. If a P360 Product fails to perform during the Warranty Period, Reseller must notify PARKIT360 in writing with full details
of the defect or fault encountered with the P360 Product. PARKIT360 will provide technical assistance to Reseller to see if the issue can be
resolved remotely. If the issue appears to be caused by defective parts, PARKIT360 will arrange to provide replacement parts. Replacement parts
will be provided by PARKIT360 free of charge to enable Reseller to fix any issues encountered with P360 Products during the Warranty Period.
PARKIT360 will ground ship the replacement parts to Reseller and Reseller will be responsible for covering all shipping and handling costs for
such parts. Provision of replacement parts constitutes full satisfaction of any warranty claim.
Voided Warranty. PARKIT360 will have no liability or obligation to provide replacement parts for free or honor support obligation if:
• any P360 Product which is not properly used or maintained;
• the P360 Product is operated under abnormal operating conditions (eg. exceeding load capacity for that particular model);
• the P360 Product is improperly used or used for purposes for which it is not intended (eg. modified to lift (Tug) 5th wheel trailers)
• or the Warranty Period for the faulty P360 Product is over.
Out of Warranty/Voided Warranty Assistance. PARKIT360 may offer at its discretion out-of-warranty product support and/or support and
replacement parts for products which the warranty does not cover. Please contact PARKIT360 by email for further information on these services
including replacement parts costs which may be available to Reseller at a discount from list price.
Parkit360 Return Policy
1. If within 30 days of the date of sale, a Customer finds a Product to have a material defect not specified in the catalog (if there is any),
or if the Product has not met the Customer’s expectations, then subject to sections 2 and 3, the Customer may return the Product,
within 30 days of receiving the Product, to the store of original purchase for full refund, less shipping expenses and a 20% restocking
fee, provided that:
o the Customer gives prompt written notice of that defect to the Seller;
o the Goods so returned are in undamaged condition and accompanied by all packaging and accessories; and
o the original sales receipt is presented.
2. The processing of any refund on the Product paid for by cheque will require 15 days from the date of return.
If the Product is not returned within 30 days of the date of customer receiving the Product, then the customer will be deemed to have accepted the
Product.
Exclusions and Limitations
3. The following defects and causes are not covered by this Policy:
a) those due to normal wear and tear of the Product arising from use;
b) those attributable in whole or in part to misuse of the Product;
c) those attributable to repair of the Product by any person other than an authorized dealer, or the installation of unapproved parts on the
Product; or
d) those attributable to accident or to lightning, act of God, external fire, wind, rain, or damage or deterioration occurring during the
course of transit, or as a result of vandalism or other deliberate act;
e) those due to any power surge, brown-out, leaking, damaged or inoperative batteries, or to connection to a power source having a
greater rating than that specified in the operator’s manual (in case of rechargeable batteries);
f) those caused by the Customer’s neglect, improper use or storage, or failure to take care of and maintain the Product in accordance with
the Owner’s Manual and technical specifications provided therewith.
Notwithstanding anything to the contrary herein, Products with any of the above excluded defects may not be returned.
4. Alteration, defacing or removal of the serial number imprinted on the Product voids this Policy.
5. Those defects caused by failure of any part of the Product if that part is not being manufactured by the Seller; such product, if returned
within 30 days of the date of sale, can be replaced with the product of similar or better quality.
6. Where, under this Policy, the Product is replaced with a new Product, this Policy will apply to the new Product as if the date of
replacement was the date of the original purchase of the Product.
Immaterial Defects-Right of Seller to Correct Deficiency
Where a Product fails to perform in accordance with the specifications, the Customer shall so notify the Seller, and shall allow the Seller 20
business days to repair that Product and cause it to perform in accordance with specifications, or to replace it with a new Product that does so
perform, but where the Product or any replacement Product cannot be made to perform in accordance with specifications within that time, the
Seller shall repurchase the Product from the Customer for the full purchase price, less shipping expenses and a 20% restocking fee. This
repurchase will constitute a full settlement of all claims of the Customer against the Seller with respect to that Product.
Last Updated: Oct 1, 2014
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