NIIEGB CY
15
Troubleshooting
Problem Possible cause Fault correction
Appliance does not
start
No mains power supply
Check the socket, mains con-
nection cable, line, plug and
fuse and have them repaired
by a qualifi ed electrician if
necessary
On/off switch (
3) is
broken
Repair by Customer Care
Worn out carbon brushes
Defective motor
Weak or no suction
power/throughput
Suction hose (
13) or
nozzle (
18/20) clogged
Removing obstructions and
blockages
Suction tube (
12) not
correctly assembled
Assemble the suction tube
properly
Dirt container (
6) open
Close the dirt container
Dirt container (
6) full
Empty the dirt container
Filter (
15/16/17) full or
clogged
Empty, clean or replace the
fi lter
Float in fi lter basket (
21)
in incorrect position (e.g.
due to jerky movements)
Turn off the appliance, the
ball will sink, then switch the
appliance back on
Float in fi lter basket (
21)
defective
Repair by Customer Care
Float does not switch
the appliance off
Float in fi lter basket (
21)
not moving
Release fl oat
Float in fi lter basket (
21)
defective
Repair by Customer Care
Dust or dirt is blow out
of the device
Filter (
15/16/17) is not
or not correctly assembled
• Check the correct position
of the fi lter
• Insert missing fi lter
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