Page Page A-6 A-6 LASAIR LASAIR II II Operator’s Operator’s ManualManual
Appendix A: TroubleshootingAppendix A: Troubleshooting
4.4. If usIf using Miing Microsocrosoft Inft Interneternet Explt Explorerorer, and w, and web page eb page won't won't load pload properlroperlyy,,
press CTRL key while selecting “REFRESH” to force page reload overpress CTRL key while selecting “REFRESH” to force page reload over
the network.the network.
PP.. DaData ta CaCannnnot ot be be ErErasaseded
1.1. DatData caa cannot nnot be erbe eraseased whd while ile stastatististictics mos mode ide is ons on..
2.2. Data Data cannot cannot be erbe erased ased from from the Wthe Web Seeb Server rver in tin the fohe followillowing conng conditioditions:ns:
•• if the instrument is being run from front panelif the instrument is being run from front panel
•• if LCD screen is on one of if LCD screen is on one of the setup screens.the setup screens.
Q.Q. FaciFacility Nlity Net wiet will not ll not connconnect tect to the Lo the LASAASAIR IIIR II..
1.1. EnsEnsure ture that “Ehat “Enabnable Facle Fac-Ne-Net” is ct” is checkhecked on thed on the Come Comm Setm Setup Scrup Screen.een.
2.2. EnsEnsure ture that that the LAhe LASAISAIR II dR II disisplaplay is sy is set to et to MaiMain Scrn Screeneen..
Getting Technical SupportGetting Technical Support
In the United States call Instrument Service and In the United States call Instrument Service and Support at Particle MeasuringSupport at Particle Measuring
Systems at 1-800-557-6363. Outside of the United States, contact your Systems at 1-800-557-6363. Outside of the United States, contact your salessales
representative.representative.
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