Setting up and using concierge
Overview
Setting a monitor as a concierge
Concierge functionality in Net2 Entry allows a Premium Monitor
user to take the roll of an attendant, porter or door security.
Enabling concierge at a Net2 Entry Premium Monitor provides
the following functionality:
- The concierge can make outgoing calls to
non-concierge Net2 Entry monitors
- The concierge can send text messages to
non-concierge Net2 Entry monitors
- Non-concierge Net2 Entry monitors can place calls
to the concierge – can be restricted
- Non-concierge Net2 Entry monitors can divert calls to the concierge – can be restricted
The concierge option is within the monitor privileges. You will require your engineer code to access this setting.
From the menu, select settings > engineer > enter your site engineer code > select privileges > then touch set as concierge
so it turns green.
AN1165
Net2
Concierge functionality can only be enabled on a Net2 Entry Premium Monitor.
Note: Concierge is not able to call SIP handsets
For full concierge support, all hardware must be running software version 2.17 or later. If used in conjunction with Net2 access
control software, this must be version 4.25 or later.
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