38
or defect; and photographs of the
nonconformity or defect where they
may assist Peloton Member Support to
assess the claim. If Peloton Member
Support determines that it is necessary
to return the Product or a component,
Peloton Member Support will arrange
for a collection of the Product or
provide you with a pre-paid shipping
label for the components. You must
follow all directions provided by Peloton
Member Support and ensure that the
defective Product or components are
properly packed to protect it from
damage during shipping. If you do not
do so, Peloton will not be responsible
for any damage that occurs to the
Product or component during shipment.
Contact Member Support if you believe you
need services:
support@onepeloton.com
Peloton Interactive, Inc.
441 9th Avenue, 6th Fl
New York, NY 10001
USA
Claims must be made within the specied
warranty period.
LIMITED HOME USE WARRANTY CONTINUED
WHAT HAPPENS AFTER YOU
SUBMIT A CLAIM?
y If, within the applicable Limited
Warranty period, a defect arises in the
Products or a warranted component
that is covered by this Limited
Warranty and you submit a claim to
Peloton under this Limited Warranty,
then without excluding, restricting or
modifying any other rights to which
you may be entitled under applicable
laws, Peloton will, at its option and as
its sole obligation, either replace the
defective or malfunctioning Product
or component of the same or a
comparable model, or repair it.
y Any replacement or repaired component
shall be warranted for the remainder
of the original Limited Warranty period
or 30 days, whichever is longer, or for
any additional period that is required by
applicable law. Where permitted by law,
replacement units, parts and electronic
components reconditioned to as-new
condition by Peloton or its vendors may
sometimes be supplied as warranty
replacement and constitute fulllment of
warranty terms. Products presented for
repair may be replaced by refurbished
Products of the same type rather than
being repaired. Refurbished parts may
be used to repair the Products.
USA
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