FAQ
RSD(7<6(,/,($<%(I%%,%*(I3/5($"(0"##%0$($"(26(7/89/(#%$E"*LT(
B_$!8.53.$ =P.=]$/P.$ +FC<1/56/$6<;=.$<6$!5L.$j$D<1$P.8C'$ [<7$ =56$/1T$ /<$
500$/P.$D..0.1$E+5$B!$F<0.$+63/.50$<D$6<1F58$F<0.$560$57/<$3=56$F<0.'$
RUD(7<6(/&($<%(I%%,/#=(*%0"*,/#=("#56(>536%,("#0%("*(#%.%*(E<%#(:(&%$(
$<%(*%0"*,/#=(245C>5%(C2%&T(
B_$ !8.53.$C1.33$ 560$ P<80$ /P.$1.=<10$W7S<6$ /<$ 1.=<10$T<71$ E<+=.$a13/'$@D$
/P.$D..0.1$+3$:<1]+6L$<6$W5S.1T$37CC8T$<68TX$/P.$1.=<10+6L$:+88$W.$C85T.0$
<68T$<6=.$W.D<1.$D..0+6L'$
RVD(7<6(,"%&($<%(I%%,%*(I%%,(3$($<%(E*"#=(C2%T(
B_$!8.53.$=P.=]$/P5/$/P.$;F.$b<6.$<D$/P.$D..0.1$+3$=<11.=/'$[<7$=56$a60$
P.8C$5W<7/$;F.$b<6.$+6D<1F5;<6$<6$C5L.$&#'$
RWD(7<6(,"%&(/$(35E36&(>*"2>$($<3$(I"",(/&(G5"0L/#=(3$($<%(I%%,/#=($*36(
E<%#(/$(/&(#"$(30$43556($<%(03&%T(
B:O6=.$D<<0$D5883$+6/<$/P.$/15TX$/P.$ D..0.1$:+88$:5+/$D<1$&"$ F+67/.3$D<1$
/P.$C./$/<$.5/$/P.$D<<0'$@D$/P.$C./$0<.3$6</$=<F.$/<$.5/$071+6L$/P+3$;F.X$
/P.$D..0.1$:+88$3.60$ 5$ F.335L.$/P5/$ D<<0$ +3$W8<=]+6L$ /P.$ D..0+6L$ /15T'$ @D$
/P.$C./$5/.$/P.$D<<0$5?.1$&"$F+67/.3X$T<7$:+88$3;88$1.=.+E.$/P.$F.335L.'$@/$
+3$583<$C<33+W8.$/P5/$D<<0$+3$3/7=]$+6$/P.$D<<0$38</'$@D$/P5/$+3$/P.$=53.X$=8.56$
/P.$D<<0$38</'$
RXD(7<6(/&($<%(/#,/03$"*(HY-(&C55(;3&</#=(3Z%*(:(,/&3G5%,T(
B_$*P.6$+/$+3$D..0+6LX$/P.$+60+=5/<1$f(\$=566</$W.$0+35W8.0'$
R[D(\"E(03#(:(*%&$"*%($<%(I%%,%*($"(I30$"*6(,%I345$(&%@#=&T(
B_$!8.53.$8<6L$C1.33$/P.$*+,-+$3.R6L3$W7S<6$D<1$A$3.=<603$76;8$T<7$P.51$
5$W..C'