14 Customer Care Center 1-800-732-2677
Troubleshooting
The Bark Control Collar
does not beep.
:
Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
:
If your Bark Control Collar does not beep during
this test, try the same test on a rougher surface.
:
Ensure that the battery is properly installed.
:
Replace the battery.
:
If the Bark Control Collar still does not beep,
contact the Customer Care Center.
My Bark Control Collar
beeps, but my dog
keeps barking (does not
respond to the static
correction).
:
Tighten the Bark Control Collar and/or trim your
dog’s hair where the Contact Points touch his
neck to ensure good skin contact.
:
Replace the battery.
:
If your dog still does not respond, contact the
Customer Care Center.
The Bark Control Collar
Indicator Light is flashing.
:
Replace the battery.