The PetSafe® Drinkwell® Sedona Pet Fountain (PWW00-15417) is a ceramic pet fountain designed to encourage pets to drink more water, promoting hydration and health. It features a 100 oz. water capacity and operates on a low-voltage (12V) system, ensuring whisper-quiet operation. The fountain's design incorporates impact-resistant plastic for the bowl and a ceramic tower, which is dishwasher safe (excluding the pump).
Function Description:
The fountain continuously circulates water, creating a waterfall effect from the ceramic tower into the bowl. Water is pumped up through the tower, passes through a carbon filter, and then flows out the top, making the water more appealing to pets. This constant circulation helps keep the water fresh and oxygenated. The system is designed for continuous operation, provided the water level is maintained and the fountain is cleaned regularly.
Important Technical Specifications:
- Water Capacity: 100 oz. (approximately 2.95 liters)
- Voltage: Low-Voltage (12V) System
- Electrical Use: 2.5 watts
- Materials: Ceramic tower, impact-resistant BPA-FREE plastic bowl and filter housing.
- Filters: Replaceable Carbon Filter and Replaceable Foam Filter.
- Pump: Submersible, partially dismantlable for cleaning, with a removable in-line plug.
Usage Features:
- Easy Assembly: The manual provides step-by-step instructions for assembling the fountain, including placing the pump, foam filter, rubber cap, filter housing, and ceramic tower.
- Water Filling: Water is poured directly into the bowl, leaving at least 1½ inches of space from the rim to prevent spills.
- Placement: The fountain should be placed in a desired indoor location, away from the pet's normal feeding area if preferred by the pet. A protective mat is recommended to protect floors from splashes.
- Pet Introduction: Pets may need time to adjust to the new fountain. Allowing them to adjust at their own pace is advised.
- Cool Water Option: Ice cubes can be added to the bowl for refreshing, ice-cold running water.
- Power Connection: The electrical power cord, adapter, and hands must be completely dry before connecting the in-line plug and plugging the adapter into a standard electrical wall outlet. The electrical outlet should always be above the level of the fountain to prevent the plug or outlet from getting wet.
- Continuous Operation: The fountain is intended to run continuously, but the water level must be checked regularly to prevent pump damage due to evaporation or consumption.
- Indoor Use Only: The fountain is designed for indoor household use and should not be used outdoors or run dry.
Maintenance Features:
- Regular Cleaning: The fountain must be cleaned regularly to ensure normal operation and longevity. All fountain parts (except the pump) can be hand-washed with warm water and soap or placed in the top rack of a dishwasher (turning down the heat is recommended).
- Pump Maintenance: The pump is not dishwasher safe and requires separate cleaning every two weeks to prevent build-up and maintain warranty. It can be partially disassembled by removing the faceplate, stator, and impeller. These parts can be cleaned with warm water and soap, using a cotton swab or a "motor brush" for the motor cavity. A diluted white vinegar solution (20% white vinegar, 80% water) can be used for disinfecting and hard water removal.
- Carbon Filter Replacement: The 3-layer carbon filter should be replaced every two to four weeks. It absorbs bad tastes and odors, keeping water fresh. Filters should be rinsed thoroughly under cool water before use to remove loose carbon dust, which is harmless. More frequent replacement may be needed for multiple pets or pets with high saliva production.
- Foam Filter Replacement: The foam filter collects hair, debris, and pet food, protecting the pump. It should be replaced every one to two months. If not replacing, rinse thoroughly with fresh water.
- Hard Water/Algae Prevention: For humid environments or areas with hard water, soaking fountain parts in a diluted vinegar solution (20% white vinegar, 80% water) for 10 minutes after regular cleaning is recommended. Pouring this solution into the pump's motor cavity can also help. Using bottled water instead of tap water can reduce mineral deposits.
- Filter Subscriptions: PetSafe offers filter subscriptions for automatic delivery, including free shipping and a 5% discount.
- Troubleshooting: The manual includes a troubleshooting guide for common issues such as the pump not working, loud operation, black particles in the bowl (harmless carbon dust), slimy feeling (pet saliva or soap residue), and a warm adapter.
The PetSafe® Drinkwell® Sedona Pet Fountain is designed for durability and ease of use, with a focus on providing fresh, appealing water to pets while simplifying maintenance for owners. It comes with a one-year non-transferable limited warranty.