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allisonbrownAug 8, 2025
Why is my Petsafe PFD00-15788 Pet Care Product feeder not dispensing food?
- DDenise PetersenAug 8, 2025
If your PetSafe Pet Care Product feeder isn't dispensing the programmed meal amount or any food at all, make sure the hopper is filled with food and the schedule is turned on in the app. Check for any errors indicated by a red LED light or error messages on the activity screen in the app. Ensure you're using only dry or semi-moist food. Verify that the conveyor agitator is positioned inside the food hopper opening. If the conveyor was removed for cleaning, ensure it has been aligned properly before being reinstalled. Also, make sure the conveyor is primed anytime the food gets low or you refill with food for correct meal sizes to dispense.