19
Problem Solution
Cracking/Discoloring • Avoid contact antibacterial or abrasive detergents/
cleaners. Combinations of detergents, cleaning
products, sterilisation solution, softened water, and
temperature fluctuations may cause the plastic to
crack. If any crack is found, stop using the pump
immediately. Contact Philips Avent Consumer Care
center for spare components.
• Food coloring can discolor components, but this
will not affect your usage.
• Keep all the components away from the source
of heat or direct sunlight as it can discolor
components.
Components are
broken or lost.
• Contact Philips Avent Consumer Care center for
spare components. See back cover for contact
details.
Pump does not
response.
• Make sure the pump is correctly assembled and
press the power button to switch on.
• Make sure the cables between the pump and the
power socket are correctly connected.
Pump motor display
flashes 3 seconds,
then shuts down
automatically.
• When using the power adapter to supply power,
make sure you are using the one Philips provided.
Then make sure it is connected properly, then
switch the pump on again.
• If you use batteries to supply power, press the
power button to switch off. Replace with new
batteries and switch the pump on again.
• After checking the 2 scenarios above, if the
problem persists, contact the Consumer Care
center for help.
The silicone tube is
too loose when it is
plugged into machine
or cap.
• Change the new back up silicone tube connector.
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