Problem Cause Solution
The machine is still in the
descaling procedure.
You cannot remove the brew group
when the descaling procedure is in
progress. First complete the
descaling procedure and then
remove the brew group.
The coffee is watery. The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower)
setting.
The coffee exit duct is
clogged.
Clean the coffee exit duct with the
spoon handle. Then turn the
machine off and on again.
The machine is performing
its self-adjustment
procedure.
Brew a few cups of coffee.
The brew group is dirty or
needs to be lubricated.
Clean and lubricate the brew group.
The coffee is not hot
enough.
The cups you use are cold. Preheat the cups by rinsing them
with hot water.
The temperature is set too
low. Check the menu
settings.
Set the temperature to 'high' in the
menu.
You added milk. Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Coffee is leaking from
the coffee dispensing
spout.
The coffee dispensing spout
is clogged.
Clean the coffee dispensing spout
and its holes with a pipe cleaner.
The coffee exit duct is
clogged
Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Then turn the
machine off and on again.
Coffee does not come
out or coffee comes
out slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try
to brew a coffee again. If this works,
make sure the AquaClean filter is
prepared properly before you place
it back. Place back the prepared
filter. If this still does not work, the
filter is clogged and needs to be
replaced.
The grinder is set to a too
fine setting.
Set the grinder to a coarser (higher)
setting.
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