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9. Troubleshooting & FAQs
to connect the display to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD displays Plug-
and- Play?
Ans.: Yes, the displays are Plug-and-
Play compatible with Windows
10/8.1/8/7
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in",
also known as "after-imaging"
or "ghost imaging", on your
screen. "Burn-in", "after-
imaging", or "ghost imaging" is
a well-known phenomenon in
LCD panel technology. In most
cases, the "Burn-in" or "after-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD display works best at its
native resolution of 3440x1440
@ 60 Hz. For best display, please
use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold
the button while the
monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is off and then press
button to turn the monitor on.
Q14: Where can I find Regulation &
Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.
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