16 EN
7 Troubleshooting
This chapter summarizes the most common
problems you could encounter with the
purier. If you are unable to solve the problem
with the information below, contact the
Consumer Care Center in your country.
Problem Possiblesolution
The
light
has been
ashing.
The lter is full. Replace the
lter and reset the purier.
No air comes
out of the air
outlet.
The purier is not connected
to the power supply. Plug the
purier into the power supply
and switch on.
The airow
that comes
out of the
air outlet is
signicantly
weaker than
before.
You have not removed all
packaging material from the
lters. Make sure that you
have removed all packaging
material.
The air
quality does
not improve,
even though
the purier
has been
operating for
a long time.
One of the lters has not
been placed in the purier.
Make sure that all lters
are properly installed in the
following order, starting with
the innermost lter: 1) HEPA
lter, 2) activated carbon
lter.
The purier is
extra loud.
You have not removed all
packaging material from the
lters. Make sure that you
have removed all packaging
material.
You can change the fan speed
to lower fan speed.
The purier
still indicates
that I need
to replace a
lter, but I
already did.
Perhaps you did not press the
lter reset button properly.
Plug in the purier, press
the
button. Then, press
and hold the
button for 2
seonds.