Philips D2701B/25 - Page 41

41EN
19 Frequently
asked
questions
My telephone does not work at all.
Make sure the telephone base is installed
properly, and battery is installed and charged
correctly.
For optimum daily performance, return the
handset to the telephone base after use.
No signal bar is displayed on the screen.
• The handset is out of range. Move it
closer to the base station.
• If the handset displays [REGISTER],
register your handset.
Tip
• For further information, see Chapter
13 ‘Registration’, Section ‘Register
additional handsets’.
No display.
• Make sure the batteries are charged.
• Make sure there is power and the phone
is connected.
• Bad audio (crackles, echo, etc.).
• The handset is nearly out of range. Move
it closer to the base station.
• The phone receives interference from
the nearby electrical appliances. Move
the base station away from them.
• The phone is at a location with thick
walls. Move the base away from them.
My handset displays [OUT OF RANGE],
what do I do?
• Make sure that the base station has
power supply.
• Move the handset closer to the base
station.
The handset loses connection with the
base or the sound is distorted during a
call.
• Check if the ECO mode is activated. Turn
it o to increase the handset range and
enjoy the optimal call conditions.
• Re-register the handset to the base
station.
No docking tone.
• The handset is not placed properly on
the base station/charger.
• The charging contacts are dirty.
Disconnect the power supply first and
clean the contacts with a damp cloth.
The handset on the charger does not
charge.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. When the handset is
placed correctly on the charger, you can
hear a docking tone. The battery icon
animates when charging.
• The charging contacts are dirty.
Disconnect the power supply first and
clean the contacts with a damp cloth.
• Batteries are defective. Purchase new
ones with the same specications.
No dialing tone.
• Check your phone connections.
• The handset is out of range.
Move it closer to the base station.
I cannot dial out.
Make sure there is a dial tone before dialing.
It is normal if the handset takes a second or
two to synchronize with the telephone base
before producing a dial tone. Wait an extra
second before dialing. Eliminate any
background noise. Mute the handset before
dialing, or dial from another room in your
home with less background noise.