FCC Compliance information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Radio interference
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment o and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and receiver.
- Connect the equipment to an outlet on a circuit
dierent from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV
technician for help.
RF Radiation exposure statement
This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. For handheld/body-worn operation,
this equipment has been tested and meets the
FCC RF exposure guidelines. This transmitter must
not be co-located or operating in conjunction with
any other antenna or transmitter. Use of other
accessories may not ensure compliance with FCC
RF guidelines.
Do not attempt to repair or modify this equipment.
Any repairs or alterations made by the user to the
equipment may void the warranty and compliance
of the equipment. Changes or modications made
to this equipment not expressly approved by
Philips may void the FCC authorization to operate
this equipment. For assistance visit our website
www.philips.com/support or call toll-free
1-844-531-6861.
NO RESPONSIBILITY IS ASSUMED FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
In order to obtain warranty service, simply go to
www.philips.com/support or call toll-free
1-844-531-6861. It is suggested that for your
protection you return shipments of product by
insured mail, insurance prepaid. Damage occurring
during shipment is not covered by this warranty.
NOTE: No other warranty, written or oral, is
authorized by Philips North America LLC. This
warranty gives you specic legal rights, and you
may also have other rights which vary from state
to state. Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the above exclusion and limitations may not
apply to you.
* Read enclosed instructions carefully.
Manufactured for: Philips Consumer Lifestyle,
a division of Philips North America LLC,
P.O. Box 10313, Stamford, CT 06904.
PHILIPS and Philips Shield are registered
trademarks of Koninklijke Philips N.V.
© 2017 Philips North America LLC.
All Rights Reserved.
BlueTooth wordmark
The BlueTooth® wordmark and logos are
registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by Philips is under
license.
App Store and iPhone
App Store and iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc.
Google Play and Android
Google Play and Android are trademarks of
Google Inc.
EMC Guidance
- The ear thermometer needs special precautions
regarding EMC and needs to be installed
and put into service according to the EMC
information provided in this document.
- Wireless communications equipment such as
wireless home network devices, mobile phones,
cordless telephones and their base stations,
walkie-talkies can aect this equipment and
should be kept at least a distance d = 3.3 m (11 ft)
away from the equipment.
Note: As indicated in IEC 60601-1-2:2007 for ME
equipment, a typical cell phone with a maximum
output power of 2 W yields d = 3.3 m (11 ft) at an
immunity level of 3V/m.
Problem
Possible
cause
Solution
Your room
temperature
is too low or
too high.
Use your
thermometer
at room
temperatures
between 50.0°F
and 104.0°F
(10.0°C and
40.0°C).
You are using
the device
outdoors.
The device is
only intended for
indoor use.
You have
held the
device in
your hand
too long.
Put the device on
the table in the
room where the
measurement is
taking place and
let it cool down
rst.
The battery
symbol ashes
on the display
or the display is
blank.
The batteries
are empty.
Replace the
empty batteries
with new ones.
The display
shows Err0
Self-test error
Remove and
replace the
batteries. If the
error persists, call
1-844-531-6861
for assistance.
The display
shows Err2
Stabilization
error
Wait 30 minutes
and measure
again.
The display
shows Err3
Battery level
low
Replace the
empty batteries
with new ones.
Assistance
For assistance, visit our website:
www.philips.com/support or call toll free
1-844-531-6861
Online information is available 24 hours a day,
7 days a week.
Full Two-Year Warranty
Philips North America LLC warrants each new
Philips product, Model DL8740, against defects in
materials or workmanship for a period of two years
from the date of purchase and agrees to repair or
replace any defective product without charge.
IMPORTANT: This warranty does not cover damage
resulting from accident, misuse or abuse, lack of
reasonable care, the axing of any attachment
not provided with the product or loss of parts or
subjecting the product to any but the specied
battery.*
Problem
Possible
cause
Solution
The device
does not
respond
or resets
automatically
when I pull
out the battery
strip.
The batteries
are empty.
Replace the
batteries.
The poles of
the batteries
point in
the wrong
direction.
Remove the
batteries and
reinsert them
properly.
The batteries
are not
making
proper
contact.
Remove the
batteries and
reinsert them
properly.
The displays
shows Lo or Hi
The
measured
temperature
is lower
than 90.3°F
/ 32.4°C or
higher than
109.2°F /
42.9°C.
Follow the
instructions in
the user manual
for proper
measurement.
Temperature
is out of
temperature
measuring
range.
Use the
thermometer
in the range
of operating
conditions.
The
thermometer
seems to be
inaccurate
or the
measurement
results seem
questionable.
The infrared
sensor is
not clean
enough.
Clean the infrared
sensor with a
cotton swab (see
'Cleaning and
storage').
You are not
measuring
temperature
in the correct
way.
Ensure that the
thermometer is
pointed correctly
towards the
eardrum (Fig. 11).
An incorrect
measurement
position (Fig. 12)
might lead
to incorrect
measurement
results.
Make sure that you
have read the user
manual and know
how to use the
device properly.
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