Philips DST5030/80 - Troubleshooting Guide; Common Issues and Solutions

Published by Philips Consumer Lifestyle Page 7 of 14 For internal use only
Document No. : CSW-07-081-20617
Troubleshooting Guide
Problem
Possible root cause
Solution
No heating/ No power
Soleplate
Replace Soleplate Mtd Assy with Cover and
replace Mainscord, apply Heat Sink Paste to Live &
Neutral wire.
Mainscord
Replace Mainscord, apply Heat Sink Paste to Live &
Neutral wire.
ASO (for ASO version)
Replace ASO
Water leaking
Water Tank Assy
Replace Water Tank Assy
Soleplate
Replace Soleplate Mtd Assy with Cover and
replace Mainscord, apply Heat Sink Paste to Live &
Neutral wire.
Filling Door jammed/ can not
close or open/ bounce up
Inlay Assy
Replace Inlay Assy
No Steam
Soleplate
Replace Soleplate Mtd Assy with Cover and
replace Mainscord, apply Heat Sink Paste to Live &
Neutral wire.
No spray
Water Tank Assy
Spray Knob
Replace Water Tank Assy
Replace Spray Knob
No SOS
Soleplate
Water Tank Assy
SOS Knob
Replace Soleplate Mtd Assy with Cover and
replace Mainscord, apply Heat Sink Paste to Live &
Neutral wire.
Replace Water Tank Assy
Replace SOS Knob
Backplate damaged/ cracked
Backplate Assy
Replace Backplate Assy & Mainscord, apply Heat Sink
Paste to Live & Neutral wire.
T’stat Dial tight/ loose
T’stat Dial
Bullet Molded
Bullet Spring
Replace T’stat Dial
Replace Bullet Molded
Replace Bullet Spring
Not lighting up
Lamp Assy
Replace Lamp Assy
Part damaged, broken, short
molding, cosmetic defect &
sharp edges
Tank Top Seal
SOS Knob
Spray Knob
Backplate
Ball Swivel
T’stat Dial
Bullet Molded
Bullet Spring
Replace Tank Top Seal
Replace SOS Knob
Replace Spray Knob
Replace Backplate
Replace Ball Swivel
Replace T’stat Dial
Replace Bullet Molded
Replace Bullet Spring