Philips DVDR3380 - Product Information; Introduction to the Philips Recorder; Supplied Accessories List; DVD Region Code Restrictions

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4.
Service Flow Chart
4.2 Verification Process
* If complaint is related to
System Menu setting
Connect up the Recorder
to TV antenna, TV set
and an External source
Check the Firmware
version on the set
Can the set
Start-up ?
Yes
No
A
(Verification
Test)
B
Recording
Check
C
Playback
Check
D *
System
Menu
Are the
checks result
ok ?
Yes
No
Return set to Customer with
Report on action done
Send refurbished set from pool
stock to Trade / customer
- Attached a Defect Description Report
and Proof of Purchase.
- Pack defective set.
- Store defective set for pick-up.
No
Yes
Is Firmware the
last released
version ?
Upgrade to latest
Firmware