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8. Troubleshooting & FAQs
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at
its native resolution of
321E1SC/322E1C:
1920x1080@60Hz
325E1C:
1920x1080@60Hz(analog
input)&2560x1440@60Hz(digital
input)
328E1C: 3840x2160@60Hz. For
best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10
seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.
Q14: Where can I find Regulation &
Service Information Manual mentioned
in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the Philips
website support page.
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