Philips FC6723 - Page 8

Problem Possible cause Solution
Dust escapes from the
appliance.
The filter is dirty. Clean the filter.
The filter is not present in the
appliance.
Make sure that the filter is in the
appliance and assembled correctly.
Something blocks the
cyclone.
Check the cyclone for objects stuck in it
and remove any object that blocks the
cyclone.
If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust
container.
Empty the dust container and attach the
dust container lid correctly.
The appliance does not
move smoothly across the
floor when cleaning a
carpet.
You selected a too high
suction power.
Reduce the suction power by choosing
setting 1.
The brush does not turn
anymore.
The brush encounters too
much resistance.
Clean the brush with a pair of scissors or
by hand.
The brush may stop turning
when it encounters too much
resistance from high-pile
carpet.
Switch off the appliance and then switch
it back on again.
You have not installed the
roller brush in the nozzle
properly after cleaning.
Follow the instructions in the cleaning
chapter of the user manual to slide the
roller brush into the nozzle properly and
secure it inside the nozzle by snapping
home the locking lever.
FC6727, FC6726, FC6725,
FC6723: The LEDs in the
nozzle do not come on.
You have not attached the
nozzle to the appliance or
handheld properly.
Attach the nozzle to the appliance or
handheld properly.
The appliance is not
charging.
The magnetic connector is
not connected correctly to
the charging disk or the
adapter is not inserted into
the wall socket properly.
Make sure that the magnetic connector
is connected properly to the charging
disk and that the adapter is inserted into
the wall socket properly.
You have not connected the
correct adapter and cord.
Make sure that you use the correct
adapter and cord.
If you have checked the above and the
appliance still does not charge, take it to
a Philips service center or contact the
Consumer Care Center via
www.philips.com/support.
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