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English
Removal of disposable batteries
Remove disposable batteries from the product when they are empty and when you discard the
product. To remove disposable batteries, see the instructions for placing and/or removing batteries in
the user manual.
Take any necessary safety precautions when you dispose of batteries.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The suction power is
insufficient.
The dust container is full. Empty the dust container.
The filters are dirty. Clean or replace the filters.
The suction power is set
to a low setting.
Increase the suction power with the regulator on
the appliance or on the handgrip.
The nozzle, tube or hose
is blocked up.
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as
possible) the other way around. Switch on the
vacuum cleaner to force the air through the
blocked-up item in opposite direction.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Your vacuum cleaner
builds up static
electricity. The lower the
air humidity, the more
static electricity the
appliance builds up.
Discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example the legs of a table or chair, a radiator
etc.). You can also raise the air humidity level in
the room.
The nozzle with lights
does not work.
The suction power is set
to a too low setting to
make the sensor work.
Set the suction power to a higher setting to
activate the sensor and the LED lights will switch
on.
The disposable batteries
do not make full contact
with the battery tags or
have not been inserted
properly into the battery
compartment.
Remove the lid of the battery compartment and
insert the disposable batteries correctly. Make
sure the - and + poles point in the right direction.
The batteries are empty. Replace empty disposable batteries with new
ones. If you use rechargeable 1.5V batteries,
recharge them in a separate battery charger.
The LED lights switch off
when you lift the nozzle
off the floor.
The LED lights need vacuum to function. This
vacuum is only created when the nozzle is placed
on the floor. Place the nozzle back on the floor
and you will see that the lights come on again.
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