Philips FR 731 - Troubleshooting; Power and Sound Issues; Reception and Remote Control Problems; Noise and Interference Issues

TROUBLESHOOTING
if a fault occurs, run through the points listed below before taking your receiver for repair.
If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult
your dealer. Under no circumstances should you repair the receiver yourself as this will invalidate the guarantee!
PROBLEM PRESET STATIONS CANNOT BE RECEIVED
- POSSIBLE CAUSE
• REMEDY
NO POWER _
- The mains lead is disconnected.
• Connect the lead securely.
- Poor connection at the wall socket or the wall socket is
inactive.
• Check the wall socket using a lamp or another appliance.
NO SOUND FROM THE FRONT SPEAKERS _
- Speaker cables are disconnected.
• Check the speaker connections.
- Volume is too low.
• Adjust the volume.
- Front speakers are not switched on.
• Press the SPEAKERS ON/OFF button to switch on the front
speakers.
NO SOUND FROM THE REAR SPEAKERS _
- Surround mode is switched off.
• Select a surround mode.
- Volume and rear level are too low.
• Adjust the volume.
- A monaural source is used.
• Select a stereo or surround source.
- Dolby 3-Stereo mode is selected.
• Switch off Dolby 3-Stereo mode.
NO SOUND FROM THE CENTER SPEAKER _
- Dolby Pro Logic or Dolby 3-Stereo mode is not selected.
• Select Dolby Pro Logic or Dolby 3-Stereo mode.
- Volume and center level are too low.
• Adjust the volume and center level.
- The center mode is set to phantom mode.
• Set the center mode to normal or wide.
- An incorrect station frequency has been memorized.
• Memorize the correct station frequency.
- The memorized stations are cleared.
• Memorize the stations again.
POOR FM RECEPTION _
- No antenna connected.
• Connect an antenna.
- The antenna is not positioned for the best reception.
• Change the position of the antenna.
CONTINUOUS HISSING NOISE DURING FM RECEPTION,
ESPECIALLY WHEN A STEREO BROADCAST IS RECEIVED
- Weak signal.
• Change the position of the antenna.
• Install an outdoor antenna. Use an antenna with 3, 4 or 5
elements if the broadcast station is far away.
CONTINUOUS OR INTERMITTENT HISSING NOISE
DURING AM RECEPTION, ESPECIALLY AT NIGHT _
- Noise is caused by motors, fluorescent lamps or lightning, etc.
• Keep the receiver away from noise sources.
• Install an outdoor AM antenna.
A HUM CAN BE HEARD DURING AM RECEPTION _
- The mains lead may be too close to the AM loop antenna or
the antenna wire.
• Position the mains lead away from the antenna wire and the
AM loop antenna.
• Adjust the position of the AM loop antenna.
OTHER SYSTEM COMPONENTS DO NOT REACT TO
REMOTE CONTROL COMMANDS _
- RC-5 connections are not made properly.
• Make proper RC-5 connections.
NO SOUND IS HEARD, EVEN WHEN A SOURCE
SELECTION BUTTON IS PRESSED _
- The MUTE button is pressed.
• Press MUTE again to cancel the MUTE function.
- Volume is too low.
• Adjust the volume.
- Connections between the components are incorrect.
• Make connections correctly.
THE REMOTE CONTROL UNIT DOES NOT OPERATE
- No batteries loaded or flat batteries.
• Replace the batteries.
- The IR sensor is obstructed.
• Remove the obstacle.
STATIONS CANNOT BE RECEIVED _
- No antenna connected.
• Connect an antenna.
- The desired station frequency is not tuned in.
• Tune in the desired station frequency.
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