Guarantee and support
If you need information or support, please
visit www.philips.com/support or read the
separate worldwide guarantee leaet.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. If you are unable to solve the
problem with the information below, visit
www.philips.com/support for a list of
frequently asked questions or contact the
Consumer Care Centre in your country.
Problem Possible cause Solution
The iron does
not produce any
steam.
There is not enough
water in the water
tank.
Fill the water tank
beyond the MIN
indication. Press and
hold the steam trigger
until steam comes out.
It may take up to 30
seconds until steam
comes out.
You did not press the
steam trigger.
Press and hold the
steam trigger until
steam comes out.
The steam function
has been disabled
until you have
performed the Calc-
Clean process.
Perform the Calc-
Clean process to
restore the steam
function. (see chapter
‘Cleaning and
maintenance’)
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