*
Fault Reason Solution
4. Spilled rice or
porridge
1.Inner pot is overloaded
Cook with right rice & water proportion
referring to the instruction manual
2.Difference in rice quality Change for another type of rice
3.Rice isn’t well rinsed Rinse the rice
4.Top sensor malfunctions Repalce top sensor
5.Top sensor is losened
Make the top sensor well fixed
5. Electricity
Leakage
1.Power cord is damaged Replace the power cord
2.Water comes into the outer pot
Clean out the water in the outer pot and
put the cooker in a ventilative place for
over 2 hours
3.The cooker is operating in humid environment Improve the operating circumstance
4.Too much greasy dirt is left inside Clean out the greasy dirt
5.Plug earth terminal is not used or the socket is
unearthed
Let the cooker be well earthed
6.Insulativity of the alive components declines or
interior wires damage
Check the components by meter at level
of R*10M; repair or replace the defected
ones
7.Interior grounding wire loosens
Check the grounding wire to make it well-
grounded
6.After powering
on the rice
cooker, all
indicators glow
1.Top sensor is broken Replace top sensor assmebly
2.Main thermostat is broken Replace main thermostat
3.The main circuit board flint carbonization Repalce main board
7.The socket
sparkles when
powered on
1.Water or other liquid food flows into the socket
Clean out the water or liquid food in the
socket
2.Plug and socket is oxidized or coming loose
Remove the oxidation with a knife or
sandpaper, fasten the loosen parts with glue
3.Fuse is burnt caused by some other reasons
Find out the reason and replace with
another fuse of the same model
8.press button
stuck
Function buttons on main board or the main
board itself are broken
Replace the function button or main board
9.Water spills
when cooked
with rice of
small portion
too much water
Cook in rice-water proportion under the
instruction of user’s manual
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