Guarantee & service
If you need service or information or if you have a
problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer
Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there
is no Consumer Care Centre in your country, go to
your local Philips dealer.
Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Consumer Care
Centre in your country.
Problem Cause Solution
Reduced
shaving
performance.
The shaving heads
are dirty. You have
not cleaned the
shaver well enough
or you have not
cleaned it for a
long time.
Clean the shaver thoroughly
before you continue shaving.
See chapter ‘Cleaning and
maintenance’.
ENGLISH16
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