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English
Problem Possible cause Solution
The device does not flash,
the fan is not switched on
and all 5 intensity lights
blink.
The attachment is not
attached properly.
Make sure you attach the attachment completely.
If necessary, clean the electronic contacts on the
attachment.
The light intensity setting
you use is too high.
Check if you have selected a comfortable light
intensity setting. If necessary, select a lower
setting.
You did not remove the
hairs on the areas to be
treated.
Pretreat your skin before you use Lumea.
The UV filter of the light exit
window is broken.
If the UV filter is broken, do not use the device
anymore. Contact the Consumer Care Center in
your country, your Philips dealer or a Philips
service center.
You treated an area for
which the device is not
intended.
Never use the device on irritated (red or cut),
sunburned, tanned or fake-tanned skin.
Never use the device if you have infections,
eczema, burns, inflammation of hair follicles,
open lacerations, abrasions, herpes simplex (cold
sores), wounds or lesions and haematomas
(bruises) in the areas to be treated.
Never use the device on the following areas: on
moles, freckles, large veins, darker pigmented
areas, scars, skin anomalies without consulting
your doctor. Never use the device on warts,
tattoos or permanent make-up, around the eyes
and on or near the eyebrows, on the lips,
perineum, scalp, nipples, areolas, labia minora,
vagina, anus and the inside of the nostrils and
ears. Men must not use it on the face and neck
including all beard growing areas and whole
genital area. This can result in a burn and a
change in skin color, which makes it potentially
harder to identify skin-related diseases.
The skin feels more
sensitive than usual
during treatment. I
experience discomfort
when I use the device.
The treatment is still painful
at the lowest setting (ā).
Lumea may not be suitable for your skin. Contact
the Consumer Care Center in your country, your
Philips dealer or a Philips service center.
There is no glass window
in my attachment.
This is normal. No action required: there is no glass window in
the body and underarm attachments. Only the
face attachment has a red glass filter. The
precision and bikini attachments have a
transparent glass window.
The skin reaction after
treatment lasts longer
than usual.
You have used a light
intensity setting which is
too high for you.
Select a lower intensity next time (see 'Selecting
the light intensity').
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