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Philips Lumea - Troubleshooting Common Issues; Troubleshooting Guide; Device;Adapter Warming; Fan Not Working or Blocked Airflow

Philips Lumea
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Protection against electric shock Class II
Protections rating IP 30 (EN 60529)
Operating conditions Temperature: 5 °C to 35 °C
Relative humidity 15% to 90% (non condensing)
Storage conditions temperature -25° to +70°C
Storage conditions humidity Less than 90% (non condensing)
Operating pressure 700hPa-1060hPa
Optical exposure 2.4-6.5 J/cm2
Maximum optical energy 23 J
Optical homogeneity Max. +/- 30% deviation from average optical exposure in
treatment area
Pulse duration 1-2.5 ms
Pulse repetition time 0.9 - 3.5 seconds
Pulse sequence Single pulse
Optical spectrum Between 565 and 1400 nm
Troubleshooting
Problem
Possible cause Solution
The device/adapter
becomes warm during use.
It is normal for the device and
adapter to become warm (but
not too hot to touch) during
use.
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
The fan is not working. Check if the attachment is well
connected. Clean the connectors on the
attachment if needed. In case the
attachment is well connected and it is
possible to produce flashes with the
device, contact the Consumer Care
Center in your country, your Philips
dealer or a Philips service center.
The cooling airflow of the fan
is blocked by hands or a
towel.
Make sure the cooling airflow of the fan
is unblocked.
When I place the device on
the skin, it does not release
a flash. The 'ready to flash'
light blinks orange.
Your skin tone in the area to
be treated is too dark.
Treat other body areas with lighter skin
tones with Lumea.
27
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