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English
Problem Possible cause Solution
As long as you are aware of the
hot areas and avoid touching
them, the appliance is completely
safe to use.
My home-made fries do not turn
out as I expected.
You did not use the right potato
type.
To get the best results, use fresh
floury potatoes. If you need to
store the potatoes, do not store
them in a cold environment like in
a fridge. Choose potatoes whose
package states that they are
suitable for frying.
The amount of ingredients in the
pan is too big.
Follow the instructions in this user
manual to prepare home-made
fries.
Certain types of ingredients need
to be shaken halfway through the
cooking time.
Follow the instructions in this user
manual to prepare home-made
fries.
The Airfryer does not switch on. The appliance is not plugged in. Check if the plug is inserted in the
wall outlet properly.
Several appliances are connected
to one outlet.
The Airfryer has a high wattage.
Try a different outlet and check
the fuses.
I see some peeling off spots inside
my Airfryer.
Some small spots can appear
inside the pan of the Airfryer due
to the incidental touching or
scratching of the coating (e.g.
during cleaning with harsh
cleaning tools and/or while
inserting the frying insert).
You can prevent damage by
lowering the frying insert into the
pan properly. If you insert the
frying insert at an angle, its side
may knock against the wall of the
pan, causing small pieces of
coating to chip off. If this occurs,
please be informed that this is not
harmful as all materials used are
food-safe.
White smoke comes out of the
appliance.
You are cooking fatty ingredients. Carefully pour off any excess oil or
fat from the pan and then
continue cooking.
The pan still contains greasy
residues from previous use.
White smoke is caused by greasy
residues heating up in the pan.
Always clean the pan and the
frying insert thoroughly after every
use.
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