39EN
8 Troubleshooting
No power
• Ensure that both plugs of the mains cord are properly connected.
• Ensure that there is power at the AC outlet.
• Check if the built-in battery is drained.
No sound
• Ensure that the AV cable is connected correctly.
No response to the remote control
• Ensure that the path between the remote control and the player is clear
from obstacles.
• From a close distance, point the remote control directly at the player.
• Replace the remote control batteries.
• The function does not work for this disc. Refer to the disc instructions.
Distorted picture
• Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from
the center.
• Make sure that the video output format of the disc is compatible with the TV.
• Change the video output format to match your TV or program.
• The LCD is manufactured using high precision technology. You may, however,
see tiny black points and/or bright points(red, blue, green) that continuously
appear on the LCD. This is a normal result of the manufacturing process and
does not indicate a malfunction.
Cannot play disc
• Ensure the disc label is upwards.
• Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from
the center.
• Check if the disc is defective by trying another disc.
No response to operating commands
• The operation is not permitted by the disc.
The player feels warm
• When the player is in use for a long period of time, its surface will be heated.
This is normal.
PD9015_12_UM_Book1_V2.0.indb 39 10/31/2012 5:04:30 PM