Talk Plan and Everyday 50 customers
6.11
after your call to request cover. If you pay by
cheque then to allow for cheque clearance the
policy will come into force when you receive formal
notification from Orange. Such notification may (at
the option of Orange be by letter or short message
sent to your phone). The insurance and warranty
within the policy will each have a term of 12
months. Your insurance certificate will be sent to
you within 30 working days after the end of the
month in which cover becomes eff e c t i v e .
6 . 3 You may request that the policy is terminated at
any time during the 12 month period, in which
event Orange will refund to you a pro rata
p roportion of the premium for the balance of each
complete month remaining of that period unless
you have already made a claim on the policy, in
which event no refund will be due.
7 switching between monthly billed
service packages
7 . 1 In the event that you wish to switch from one
monthly billed service package to another, both of
which include Orange Care, or, from one monthly
billed service package to another, both of which
re q u i re Orange Care to be purchased as an
optional extra, then Orange Care will continue
u n a ff e c t e d .
7 . 2 In the event that you wish to switch from a monthly
billed service package which includes Orange Care
to a monthly billed service package which re q u i re s
Orange Care to be purchased as an optional extra,
the inclusive Orange Care will automatically cease.
7 . 3 In the event that you wish to switch from a monthly
billed service package which re q u i res Orange Care
to be purchased as an optional extra to a monthly
billed service package which includes Orange
C a re, then from the date such switching takes
e ffect you will be covered by Orange Care for the
u n e x p i red balance (if any) of any period under
clause 4a calculated from the day your phone was
first re g i s t e red on the Orange network.
8 eligibility
8 . 1 Your phone is only covered by Orange Care and
will only be replaced whilst that phone is re g i s t e re d
and connected in your name on the Orange
n e t w o r k .
8 . 2 A replacement phone will not be issued nor any
repair undertaken if any sums of money due by
you to Orange or the Insurer are unpaid.
8 . 3 Your phone will only be replaced if at the time of
the loss theft or damage it was being used by you;
any person officially notified to Orange by you as a
user; immediate family normally resident at your
a d d ress; any person who Orange re a s o n a b l y
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