Your Sonicare Toothbrush gives you the option to choose between 3 different intensity levels:
low, medium and high. Based on the brush head you attach, the intensity will be selected
automatically. If you wish to change to a different intensity, you can do so by pressing the
mode/intensity button while brushing.
Note: This feature works for Philips Sonicare DiamondClean Smart, ExpertClean, Expert
Results, Protective Clean 5100 and 6100 Series.
For toothbrushes with an Intensity Level Panel on the handle, press the intensity panel up or
down to adjust the intensity level. Check your user manual for more details.
How can I use the brushing guidance in the Sonicare App?
Brushing guidance is a feature that is only available for DiamondClean Smart or FlexCare Platinum Connected
users. This feature guides you through your brushing experience to have the best results for your oral health.
The guidance starts on the top teeth on the right and ends at the bottom teeth on the right. The sections activate
in a set pattern. While brushing, the app can detect if you are brushing the outside of your teeth or the inside of
your teeth. It does this by detecting if the brush head is towards you or away from you. The guidance is
designed to promote an equal amount of brushing the inside and outside of each section.
Note: The Sonicare App does not locate your brushing position. It is a guided experience where the app shows
you where to brush.
Note: We update our app software regularly. Should you experience issues, uninstall the app and
download the latest version from the App Store or Google Play Store, which includes updates to
fix bugs including crashes.
Which devices are compatible with my Philips Sonicare App?
Your Philips Sonicare App supports every smartphone that runs on Android 6.0 and higher and
every iPhone that runs on iOS 11.0 and higher.
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