Busy Line or No Answer 11
Calling back a busy number or
a not answering call
Which of the following 2 scenarios you have to follow on hearing
the busy tone (or if there is no answer), depends on the system
configuration. Ask your communications manager.
Scenario 1
U
1
Enter “5” (preceded by the Hold key
when there was no answer)
or
2 When the confirmation tone sounds, go
on hook
Scenario 2
1 Go on hook
and U
2
Enter the requested number again and add
a “5”
or
3 Lift the handset or press Loudspeaker key
or
4 When the confirmation tone sounds, go
on hook