claim.
Items including the chain, tires, wheels, tubes, battery handle,
brake pads, cables and housing, grips, and spokes are
considered wear items. These items wear down with normal use
and are not covered under warranty. You are responsible for
replacing and maintaining these worn items.
Any unauthorized alterations or repairs are not covered and may
void this warranty.
For warranty services, please contact Philodo Bikes online
support by email at support@philodo.com. Bikes or parts
returned without proper documentation may result in delayed
service or denied warranty coverage. Warranty return shipping
costs along with duties and taxes are the responsibility of the
claimant. All unauthorized returns will be refused.
Note that your insurance policies may not provide coverage for
accidents involving Philodo Bikes. To determine if coverage is
provided, you should contact your insurance company or agent.
Damage as a result of an accident is not covered under this
warranty, and Philodo Bikes is not responsible for the repair or
replacement of damaged bikes or parts.
Philodo Bikes reserves the right to change its warranty at any
time and without notice.
Bike Performance Disclaimer
The bikes listed range and top speed are estimates (not
guarantees) of expected performance. The performance will vary
with rider weight, cargo weight, rider /cargo shape (both
contribute to drag), terrain, tire pressure, brake adjustment,
throttle vs PAS usage, pedal power, battery charge level,
ambient temperature and wind conditions. Under certain
conditions, it is possible to get ranges and top speeds that are
different from the listed estimates.
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